Data Center Colocation Provider
Transform standard fiber cross-connects into intelligent, monitored infrastructure with per-customer OTDR and real-time diagnostics.
The Opportunity
Modern enterprises, hyperscalers, and financial firms are increasingly relying on low-latency, high-reliability fiber cross-connects to power their mission-critical operations. From high-frequency trading and distributed AI clusters to storage replication and multi-tenant colocation services, fiber is the silent backbone behind applications where performance, uptime, and resilience are non-negotiable.
Yet despite this reliance, most fiber cross-connects in data centers and edge facilities are still sold as "dumb pipes," unmonitored, unverified, and devoid of telemetry. These links lack embedded diagnostics, real-time signal health, or SLA-backed guarantees.
This presents a clear opportunity for transformation. As customers demand greater visibility, accountability, and operational assurance, the pressure grows on data centers and network providers to deliver intelligent, service-aware interconnects that align with modern SLA and BCDR expectations.
Theia's Solution
Per-Customer OTDR
Multi-tenant monitoring with isolated visibility for each customer and fiber pair.
Real-Time Monitoring
Passive, continuous signal monitoring without impacting live traffic.
Precise Fault Location
Meter-level accuracy with GIS-based visual mapping and trace reports.
Benefits to Data Center Providers
Integrated OTDR Service
The data center integrates Theia Fiber Monitoring directly and passively into its cross-connect fabric, turning every fiber pair into a monitored integrated OTDR service.
Each Cross-Connect Includes:
- Initial OTDR fingerprinting upon turn-up
- Passive, real-time signal monitoring with automatic degradation alerts
- On-demand OTDR diagnostics to isolate faults or anomalies
- GIS-based visual maps of fiber routes and fault locations
- Custom SLA-tiered plans with response time commitments
Customer Benefits:
- Dedicated, fully virtualized OTDR system per fiber
- Continuous verification and protection
- Detection of subtle degradations below L2/L3 alarms
- Secure, isolated per-customer visibility
- Timestamped trace documentation
Operational Excellence
Automated Diagnostics
Automatic OTDR scans pinpoint degradations to specific splice, connector, or segment with GIS mapping.
SLA Enforcement
Historical trace data and event logs enable measurable proof of fiber health and resolution timelines.
Multi-Tenant Security
All diagnostics, reports, and alerts are isolated per customer per fiber link with no cross-tenant exposure.
Transform Your Cross-Connects
With Theia, cross-connects become more than physical links; they become visible, verifiable, and supportable fiber services that elevate the standard for interconnect assurance across your facility.